Privacy Policy

Effective Date: 1st June 2025

1. Introduction

Welcome to Stakoinfra ("Stakoinra," "we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our company, including through our website, sales offices, and other services.

By providing your personal information to us, you consent to the collection, use, and disclosure of your data as described in this Privacy Policy, in accordance with applicable Indian laws.

2. Information We Collect

We may collect various types of personal information from you, including but not limited to:

Contact Information: Name, email address, phone number, and postal address.
Identification Information: Proof of identity (e.g., PAN card, Aadhaar card), proof of address, and passport details.
Financial Information: Information related to your financing needs, such as bank details, income details, or credit history, to assist you with property purchases.
Demographic Information: Age, gender, family status, and your preferences regarding apartment types and locations.
Website Usage Data: Information collected automatically when you visit our website, such as your IP address, browser type, operating system, and pages viewed, through cookies and other tracking technologies.

3. How We Collect Your Information

We collect your personal information through various channels, including:

When you register on our website or fill out an inquiry form.
When you visit our sales offices or project sites and provide your details to our representatives.
Through phone calls, emails, and other communication.
When you enter into a contract or transaction with us for the purchase of an apartment.
Through third-party channel partners, brokers, or marketing agencies who may provide us with your details after obtaining your consent.
Through cookies and other tracking technologies when you use our website.

4. Purpose and Use of Your Information

We use the collected information for the following purposes:

To provide you with information about our apartment projects, including brochures, price lists, and project updates.
To process your inquiries and requests, and to respond to your questions.
To facilitate property transactions, including legal and financial processes such as booking, registration, and loan applications.
To fulfill our contractual and legal obligations to you.
To send you promotional offers, newsletters, and marketing communications about our other projects (only with your explicit consent).
To improve our services, website, and customer experience by analyzing user data and feedback.
To comply with legal requirements, including Know Your Customer (KYC) verification and regulatory filings.
For internal business purposes such as accounting, auditing, and data analysis.

5. Disclosure of Your Information

We will not sell, rent, or lease your personal information to third parties. We may, however, disclose your information to the following parties on a "need-to-know" basis, in compliance with applicable laws:

Our Affiliates and Group Companies: For business operations and marketing purposes.
Third-Party Service Providers: To assist us in our business operations, such as legal advisors, financial institutions, marketing agencies, and IT service providers.
Governmental and Regulatory Authorities: To comply with legal obligations, court orders, or requests from government agencies, including the Real Estate Regulatory Authority (RERA).
In Case of Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new entity.

6. Your Rights as a Data Principal

In accordance with the DPDPA, you have the following rights regarding your personal data:

Right to Access and Correction: You have the right to request access to your personal data and to have any inaccuracies corrected.
Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.
Grievance Redressal: You have the right to file a complaint with our Grievance Officer regarding the processing of your data.

7. Data Security and Retention

We employ reasonable and commercially acceptable security measures to protect your personal information from unauthorized access, misuse, loss, and alteration. We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Grievance Officer:

Email: privacy@stakoinfra.com